Refund Policy

1. Cancelling your plan

You can cancel at any time before your next renewal. Your plan keeps working until the end of the period you've already paid for, and you won't be charged again.

2. Monthly and yearly plans

Payments aren't refundable, including for time you didn't use, except as described in this policy. We don't give partial refunds if you cancel partway through a month or year.

3. Add-ons

SMS reminders and the AI call agent aren't available yet. Their refund terms will be added here before you can buy them. See pricing.

4. When we do refund

• We charged you by mistake, or charged you twice.
• A serious fault on our side stopped you using the service, and we couldn't fix it within a reasonable time.
• The law where you live gives you a right to a refund.

5. How to ask

Email team@localwisehq.com from your account's email address, with the date of the payment and the reason. We aim to reply within 5 business days. Approved refunds go back to the way you paid, and your bank or payment provider may take some time to show them.

6. Your legal rights

Nothing here limits rights that the law gives you. See also our Terms of Service.

7. Contact

Email team@localwisehq.com. ViralVaultNetwork (VVN), India.